How to cancel an order before it ships.
You can cancel any order yourself, whether you chose Cash on Delivery (COD) or paid online via Razorpay, as long as it has not been shipped.
Orders can be cancelled free of charge any time before they are shipped from our warehouse.
Sign in to your account, go to My Orders, select the order and choose Cancel Order. If the order has already shipped, please use the Return process instead.
Since COD orders are unpaid at the time of cancellation, no refund is needed. For orders paid online, the refund is processed to your original payment method within 7 to 14 working days.